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At Global Store (“we,” “us,” or “our”), operating at kitchentoolhub.com, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our premium kitchen tools and knives.

1. Information We Collect

We collect information to provide better services to all our customers, particularly professional chefs and cooking enthusiasts who value quality kitchen tools:

  • Personal Information: When you make a purchase, we collect your name, email address, shipping address, payment information (processed securely through our payment gateways), and phone number.
  • Device and Usage Information: We collect data about how you interact with our website, including IP address, browser type, pages viewed, and referring URLs.
  • Cookies and Tracking Data: We use cookies and similar tracking technologies to enhance your shopping experience and analyze site traffic (see Section 6 for details).

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders for our premium kitchen knives and tools
  • To provide customer support and respond to inquiries
  • To improve our website, products, and services for cooking professionals and enthusiasts
  • To send you information about new products, promotions, and content relevant to professional cooking and kitchen tools (only with your consent)
  • To prevent fraud and enhance the security of our website
  • To comply with legal obligations and protect our rights

3. Sharing and Disclosure of Information

We may share your information in the following limited circumstances:

  • Service Providers: With trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., payment processors, shipping carriers), strictly for the purpose of providing these services.
  • Legal Compliance: When required by law or to respond to legal process, protect our rights, or prevent harm.
  • Business Transfers: In connection with any merger, sale of company assets, or acquisition.

We never sell your personal information to third parties for marketing purposes.

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Military-grade SSL encryption for all data transmissions
  • PCI-compliant payment processing (we never store full payment details)
  • Secure servers with limited access controls
  • Regular security assessments and updates

While we strive to protect your information, no electronic transmission or storage is 100% secure. We encourage you to use strong passwords and protect your login information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access and Correction: You may request access to or correction of your personal data.
  • Deletion: You may request deletion of your personal information, subject to legal requirements.
  • Opt-Out: You may opt out of marketing communications at any time using the unsubscribe link in our emails.
  • Data Portability: You may request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before processing certain requests.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience:

  • Essential Cookies: Necessary for site functionality (e.g., shopping cart)
  • Performance Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to show relevant ads (only with your consent)

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

7. International Data Transfers

As we serve customers globally (excluding certain parts of Asia and remote regions), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Global Store
4523 Timberbrook Lane
Denver, CO 80202
United States
Email: [email protected]